Website Care Plans
Protect, monitor, and advance your most valuable online asset.
Your Website Is Critical To Your Business
Your website is fundamental to the success of your business. It generates leads, customers and revenue (or at least it should). It’s a channel through which customers, suppliers, potential new staff, and partners find and engage with you. It is the hub of all your social media channels. A Website Care Plan provides the peace of mind that your valuable asset will run smoothly and remain available for your audience 24/7, without interruption.
Software Continues To Evolve
Modern websites are powered by an orchestra of software components. Just like the suite of software applications on your computer, website software also requires ongoing monitoring and updating to remain relevant and secure.
Your competitors are innovating with new websites and online strategies. The world is getting smaller as more of us connect to the web. Consequently, it is only going to get harder to keep up, let alone stay ahead of the pack.
More and more websites are getting hacked and attacked, including the big players like Twitter and Facebook, as well as millions of small businesses everyday. It’s the nature of the world we live in and unfortunately websites are an easy target.
Do It Yourself?
Keeping your website up to date, backed up, and secure can be time consuming and tedious. It takes you away from what you should be doing, building relationships with your customers, staff and partners. The technology continues to evolve and there is no way you can keep abreast of all the trends and developments.
Generic Help
There are plenty of options for you to keep your website managed and up to date by the same company that hosts it. They do it for thousands of customers every day. That means they are experienced. It also means they might not be paying attention to the finer details of your particular website and unique business needs.
My Help
If you’re reading this page, then I know your website intimately because I built it or have at least worked on it. I know all of the elements collaborating to make it work.
I also know the software your website is built upon very well. I've been using it for years and all of my websites (including this one) are built on the same software. So I am in the best position to keep your website up and running and open for business. I help you achieve this with one of my Website Care Plans.
My Philosophy
I are committed to supporting you and the long term success of your organization. After building websites for almost two decades, I've refined and improved my process to deliver the best value for your investment. This is why the Website Care Plans are a fundamental part of how I work. All of my clients have selected a plan that fits their needs.
What I Offer
I’ll do all the nitty gritty things so you can focus on your organization's mission and objectives.
I perform a number of maintenance tasks including updates, security, monitoring, and backups throughout the month, ensuring every piece of content and code is running smoothly.
I also support your efforts by providing ongoing email support, video tutorials, and assistance with content updates.
Additionally, I contribute to your future growth with strategic services such as analytics reporting, Search Engine Optimization (SEO), and monthly Strategy Calls.
The Opportunity
Working with me means your website will continue to thrive, driving attention and customers into your organization at a fraction of the time and cost it would take to do yourself.
Select The Plan That Fits Your Needs & Objectives
I look forward to working with clients who understand the value their website adds to their business.
Please review the plans below and select the plan that best fits your situation and objectives.
This service is designed to offer you the peace of mind and assurance that you have a skilled partner who can help you achieve your online objectives.
Foundational Services
Essentials included in all Website Care Plans.
SOFTWARE CORE UPDATES
Peace of mind that your website foundation is current and stable.
Today's modern websites are dynamic, living assets. Like your computer's core operating system, the foundational software driving your website is constantly evolving and improving. Maintaining core updates ensures your site is current and secure.
SOFTWARE PLUGIN UPDATES
Comfort knowing your site's custom functionality is always up to date.
Similar to the unique mix of software applications running on your computer, website plugins provide a mix of features and functionality unique to your website. As with core updates, ongoing plugin updates ensure your site is functioning properly.
WEBSITE BACKUPS WITH RESTORE
Secure backups so your site can be restored quickly if the unexpected strikes.
An automated backup system is crucial to protect valuable assets and business information from the risk of loss associated with hacking or other technological setback.
SECURITY MONITORING
Constant security monitoring to keep out nasty intruders.
In today's environment, all digital assets are vulnerable to attack. Even the big players like Twitter and Facebook are susceptible. It is simply a state in which we live. The challenge is to stay alert and a step ahead of threats.
DATABASE CLEANING AND OPTIMIZATION
Regular cleaning of your website to keep it running fast and smooth.
Ongoing optimization helps your website perform fast and efficiently. This ensures your visitors experience quick page loads, especially for users with slow internet connections and those on mobile devices.
UPTIME MONITORING
24/7 monitoring to make sure your site is available for your customers.
It's important that your website is accessible for your customers, users, and visitors. A website that is frequently inaccessible will likely cripple customer loyalty and lose business. By providing constant uptime monitoring, swift action can be taken when downtime occurs. You'll be the first to know, so you can proactively handle customer inquiries and better evaluate your hosting service.
PRIORITY SUPPORT
Email support when you need it.
When you need help simply use the dedicated support email for a direct line to assistance and support.
CONTENT CONCIERGE
Posting and updating site content for you, allowing you to focus on your business.
Maintaining your living website with updates and fresh content can be daunting. Let us help by making the edits for you. This relieves you of the burden and allows you to focus on higher level business tasks and objectives.
MONTHLY MAINTENANCE REPORTS
Monthly reporting so you can rest assured it's under control.
Track your website's performance with monthly data tracking updates, backups, optimization, uptime, analytics, and performance.
CANCEL ANYTIME, NO LONG TERM CONTRACTS
Nothing to lose with no minimum contracts.
Our aim is to utilize our expertise and experience to become a valued partner, supporting your organizational efforts. If at any time your objectives change, you are free to cancel without penalty.
Premium Services
Get the most out of your online investment.
SCAN AND FIX BROKEN LINKS
Scans for broken links to keep the search engines happy.
Search engines penalize websites that have broken links or missing pages. As external linked sites and assets evolve and change, the resulting outdated links are often easy to miss. Monitoring link health keeps search engines happy!
STRATEGY CALLS
Ongoing strategic consulting to help maintain a course to success.
Monthly, scheduled Strategy Calls allow us to review past performance, reveal opportunities, and discuss strategies and tactics to pursue new objectives.
SEARCH ENGINE OPTIMIZATION
Constant tweaking of website to get more visitors from search engines.
The initial website build includes foundational SEO practices, such as keywords, search terms, descriptions, and image optimization.
The SEO service within the Website Care Plans extends the initial setup by providing ongoing monitoring and adjusting of these entries to improve ranking and performance.
Investment
Web Care Basic
- Best for standard business websites updated monthly
- Software Core Updates
- Software Plugin Updates
- Monthly Backups With Restore
- Security Monitoring
- Database Cleaning & Optimization
- Uptime Monitoring
- Content Concierge: 1 Hour
- Email Support
- Monthly Maintenance Report
- Scan & Fix Broken Links
- Strategy Calls
- Search Engine Optimization
Web Care Plus
- Best for e-commerce & high traffic sites updated weekly
- Software Core Updates
- Software Plugin Updates
- Daily Backups With Restore
- Security Monitoring
- Database Cleaning & Optimization
- Uptime Monitoring
- Content Concierge: Unlimited
- Email Support
- Monthly Maintenance Report
- Scan & Fix Broken Links
- Monthly Strategy Calls
- Search Engine Optimization
Web Care Premium
- Best for actively growing websites updated weekly
- Software Core Updates
- Software Plugin Updates
- Daily Backups With Restore
- Security Monitoring
- Database Cleaning & Optimization
- Uptime Monitoring
- Content Concierge: Unlimited
- Email Support
- Monthly Maintenance Report
- Scan & Fix Broken Links
- Weekly Strategy Calls
- Search Engine Optimization
Notes
All Strategy Calls are conducted by telephone or Skype.
* The Content Concierge: Unlimited includes any task that takes me less than 30 minutes to complete and typically covers things like adding a blog post, testimonial, or a staff profile to your website. These tasks do not cover adding advanced features such as a complete online shop or membership section. These advanced features are reviewed and treated as new projects.
There is no long term contract for any of these plans and you are free to cancel any time. These plans are offered on a subscription basis and do need to be paid monthly in advance.